What should I be careful about when wearing the NEOOS®?

The NEOOS®11 device is splash-resistant but not waterproof, and therefore must be protected from any form of moisture accumulation.

At high outdoor temperatures, or during excessive sweating, moisture damage may occur due to the body’s increased fluid loss.

❌ Do not wear the NEOOS®11:

• During sports or at high outdoor temperatures if you are sweating heavily. Sweat may collect on the contact side, which—depending on the intensity—can lead to moisture damage.

• At night, if you suffer from heavy night sweats, as moisture accumulation may also damage the NEOOS®.

• While working with heavy equipment, especially if you’re using tools or machinery that may cause strong physical strain, shocks, impacts, or vibrations. These can affect both your body and the NEOOS® device.

🚫 IMPORTANT

Never attempt to repair your NEOOS® device yourself!
Doing so will void all warranty claims and may cause severe damage due to improper handling or repair attempts.